F.A.Q.
By consulting the list below, divided by subject, you can find answers to questions most frequently posed to us by customers.
Fingerprint » Area dedicated to fingerprint and biometric technology.
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In which way can affect the accuracy of reading fingerprints, possible burns or cuts on the fingers?
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What about dry or humid finger?
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What's the difference between identification and verification?
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How many "minutiae" are necessary to a secure comparison?
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What is a biometric key?
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What about people with rough hands?
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What is FAR and what is FRR?
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Which is the fingerprint template dimension?
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What are minutiae?
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What do I need to know about biometrics?
Magnetic Stripe » Area dedicated to magnetic stripe
Smart card » FAQ section on Smart Card Technology
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What are the memory smart cards main types?
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What is a smart card?
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What is the default password (PIN code) of a SLE4442?
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What is the default password (PIN code) of a SLE4428?
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How large is the memory of a smart card SLE4442?
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How large is the memory of a smart card SLE4428?
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What type of chip do the smart cards use?
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What’s the difference between "contact" and "contactless" smart card ?
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What are microprocessor smart cards?
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Can I buy the smart card SLE4432?
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What does mean ATR? Who to recognize the type of a smart card?
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What does the abbreviation SSO mean?
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What’s the difference between SLE4442 / SLE5542 original and compatible?
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What does the abbreviation CSP mean?
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What are "Infineon SICRYPT Base Smart Card CSP" or "CSP"?
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Is SICRYPT technology, a reliable one?
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What are cryptographic smart cards?
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Which PC platforms are supported by Sicrypt?
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What does it mean by saying that "SICRYPT is part of the Windows XP or Vista Configuration"?
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What does it mean by saying that "SICRYPT is ready to be used"?
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SICRYPT What does it mean?
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Can I buy the smart card SLE4404?
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What is the EMV standard?
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What does the abbreviation CCID mean?
Card printing » Section dedicated to the cards printing services
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What is the standard dimension of a pvc card?
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What features must have a graphic file to print a card?
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When is convenient to print in retransfer indirect technology?
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When off-set print is convenient?
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Can the chip cards be personalised with dye sublimation technology?
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What is the difference between dye sublimation (direct) and refranfer (indirect) printing?
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When is suitable printing in dye sublimation?
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Which materials the badges are made of?
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What thicknesses credit cards or debit cards have?
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What is the thickness of a prepaid phone card?
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What is the standard badge thickness?
Card printers » Area dedicated to card printers
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Can I print from other Windows applications or proprietary?
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How long it lasts on average a print head?
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With the printer is provided any software for the print management?
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How long it takes to print a card?
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What are the printer maintenance procedures?
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I have already a Cimage printer from many years, and I want to use it with Windows XP. Can I do it?
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Where can I find card printer drivers?
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Does printer supports different card formats?
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Can I use at the same time two printers on the same PC?
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Can I print on carton cards?
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What is the username and password to login the first time in Rainbow?
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Who to choose the right card printer?
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Which is the maximum supported card thinkness with Zebra P330 and P430?
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What operating systems are compatible to our printers?
RFID Technology » Area dedicated to RFID technology and applications.
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What is the collision of TAGs?
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Which distance a RFID chip can be read?
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Can overwrite or delete information of TAGs?
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How are powered the proximity chips (TAG)?
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What advantages offers RFID compared to bar codes or magnetic stripe cards?
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What is the difference between active and passive TAGs?
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What does the word RFID means?
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How do I use a NFC phone?
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What is FR-4 ?
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What does the abbreviation EPC mean?
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How is composed, what are the main characteristics of EPC?
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What is NFC or Near Field Communication?
Time attendance iGuard » Area dedicated to iGuard time attendance device
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Can be stored a digital fingerprint template on a smart card?
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How are exported the stamping / access data from iGuard?
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Why digital fingerprint sensor heats up too much?
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What is the difference between LM520 and LM520-SC-SC-SN models?
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How is identified a person by iGuard?
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How is iGuard connected to PC?
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If the line voltage falls such as for a blackout, can data get lost?
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What happens when there are 10.000 logs in memory?
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What kind of proximity cards iGuard uses?
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How is administered the terminal? What software is necessary to be installed? What operating systems it supports?
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Can be connected more than one iGuard device?
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Can be stored two digital fingerprints on a smart card?
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What is the difference between LM520 and LM520-FSC-FSC-SP models?
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How long is period of iGuard warranty?
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How many users can handle iGuard? How many access logs can memorise?
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In which way is performed the detection of employees time attendance?
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What readers can be used to detect the employees time attendance?
R.M.A. and Support » Area dedicated to FAQ on product's support and R.M.A.
How to use the web site » Area dedicated to site help
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