Support

 

Welcome in the support area. Infordata is commited to guarantee the best customer support, with the best service and quality.
Here you can find information on problems and frequenty asked questions (F.A.Q.) related to our products, search for drivers, software, manuals and guides, and use the exclusive wizard funcion to calculate the cost of the card.



RMA


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To request support for a product you bought at Infordata's web site please fill the product code in the form bellow. After that you'll have access to download area for drivers, software and manuals of the product you purchased. Otherwise you could send a request to our technicians.

To request support of a product you must login in the registered area.





Wizard CarDo


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At the following link you can calculate your estimate for cards printed:card cost out



File search


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Looking for the manual of a product?
Looking for a specific driver?

Search for files you need:   file >>>



F.A.Q.


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Otherwise you can find the answers you're looking for consult the FAQ section.

F.A.Q. >>>






 

Case Study

 
Merkur d.d.
MERKUR d.d., a well-known Slovenian chain of retail shops selling technical products for domestic and industrial applications, needed a system that could personalise fidelity cards, print in colour, emboss print, colour embossed letters and encode magnetic stripes. We therefore recommended COMBI 10
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Johnson & Johnson
Johnson & Johnson is a worldwide leader in the production of health and personal care products. It also supplies professional and pharmaceutical companies with consumer services. The Italian branch of J&J contacted Infordata to solve the problem of tracking and scheduling the various stages
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DINERS CLUB INTERNATIONAL
DINERS d.o.o. Slovenia – DINERS d.o.o. Serbia - DINERS d.o.o. Macedonia - DINERS Bulgaria. The various Eastern European branches of the well-known multinational debit card issuing bank needed a printer that could personalise debit cards by means of embossing printing and codify magnetic stripes.
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